Returns & Exchanges
At GalaxyCon, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all designer tags and labels remain securely attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing